Terms and Conditions

1 Acceptance of any order by Jeckells of Wroxham Ltd (the “Company”) shall be subject to the conditions set out below, which shall override any terms, conditions or stipulations incorporated or referred to in the customer’s order unless otherwise agree by the Company in writing.

2 The Companies employees or agents are not authorised to make any representations concerning goods supplied by the Company unless confirmed by the Company in writing. In entering into a contract for the supply of goods from the Company the customer acknowledges that it does not rely on any such representations, which are not so confirmed

3 Payment for the goods shall on completion unless agreed in writing by the Company.

4 Any deposit paid to the company is non refundable unless agreed in writing by the Company

5 The delivery date shall not be the essence of the contract unless otherwise agreed in writing by the Company

6 Any goods stored with the Company or on its premises are at the risk of the owner of such goods.

7 Any damage or defects must be notified, in writing, (and acknowledged by) to the Company within 14 days of receipt of the goods.

8 You must return the goods by sending them to us at the Sail loft, Station Road, Wroxham, Norfolk, NR12 8UT at your cost. It is your responsibility to ensure that the goods are received by us.

9 Limitation of liability in respect to the goods or anything arising from or in relation to the contract shall be limited (in respect of each claim or conducted claim) to the invoice value of the goods

10 We offer a 2 year guarantee on our shade sails for defective materials or manufacture, subject to Terms & Conditions

11 We cannot accept liability for damage caused to our shade sails as a result of misuse by the end user or the product being used in high winds (defined as winds in excess of 25 mph)

12 Snow MUST be pushed off our shade sails so that it doesn’t build up.  We cannot accept liability for any damage caused this way.

To visit our main website please follow this link:- www.jeckells.co.uk